Team Lead

Viktoriya is a Customer Management & Estimating Specialist. She ensures smooth operations and effective customer communication. With five years of experience in R&I and three years in PDR, she has developed a strong foundation in repair estimating, working with adjusters, and utilizing CCCone to streamline claims and repair processes.

Originally from Kazakhstan, Viktoriya spent 15 years in professional equestrian sports, competing internationally as part of the Kazakhstan Olympic reserve and national team. After moving to the U.S., she transitioned into the automotive industry, learning R&I and PDR before earning her adjuster license to expand her expertise in insurance claims and estimating.

Viktoriya values integrity, honesty, and continuous improvement, always striving to enhance efficiency and customer experience. Outside of work, she enjoys outdoor activities and embraces personal growth over perfection.

Email: [email protected]
Phone: (713) 459-3920
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